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    Essential Business Services from SAP

    Essential business services from SAP support you in managing risk and driving continuity during uncertain times.

    Mitigating risks and helping to ensure business continuity

    The world is experiencing a human moment as people help each other combat the COVID-19 pandemic. And we’re doing our part, helping our customers keep their operations going. 

    Off-site service delivery framework

    To help ensure business continuity, a comprehensive contingency plan is essential – especially in light of today’s events. Businesses must react as fast as possible to mitigate risks and prepare the organization for new implications on the horizon and potential scenarios to face them. With the off-site service delivery framework customers receive delivery and installation of SAP services from an off-site location rather than on-site.

    Explore essential business services from SAP

    Considered critical during the global pandemic, essential business services from SAP encompass a wide range of functions across the company with a focus on the front office, supply chain, back office, and essential operations.

    Essential business services are delivered through the off-site service delivery framework and include all essential business areas from marketing and supply chain logistics to finance and operations to support your business in every step of the process.?With these services, you can react fast and prepare your organization for new implications on the horizon.?

    See how customers are succeeding with SAP

    A single, friction-free marketplace

    Learn how DAIMANI was able to streamline the customer journey and boost client satisfaction using SAP cloud solutions.

    Delivering 147,000 categories of products

    Learn how Realcan Pharmaceuticals established a scalable e-commerce platform architecture and multichannel marketing network.

    Customizing inventory management

    Discover how?eBay Inc. trusted SAP Enterprise Support services and SAP MaxAttention services to help it adopt a?new inventory management system.

    Automating and digitalizing processes

    Learn how SAP helped ZF Friedrichshafen AG connect people, materials, methods, and machines across 4 continents and 50 plants.

    Reimagining design for improved service

    Learn how SAP helped KAESER KOMPRESSOREN SE refocus, create new business models, and accelerate R&D and?retooling.

    Mitigating risk in volatile markets

    Read how BMW Brilliance Automotive Ltd implemented?scenario planning across the value chain including investment and spend?evaluation and finance impact visibility.

    Driving intelligent employee engagement

    Learn why SAP CoPilot is critical to Schaeffler's future SAP S/4HANA core.

    Ensuring adoption, usage, and value

    Read how Mazars LLP streamlined training for new employees to ensure maximum adoption and business value of the SAP SuccessFactors Learning solution.

    Streamlining IT incident handling

    Take a look at how?NHK Spring set up technology to streamline its handling of IT incidents with help from SAP Innovation Services.

    Optimizing supply chain planning and execution

    Learn how?Wanhua digitalized its supply chain planning processes to harmonize scheduling and better meet customer demand.

    Get the latest news and trends from experts

    SAP News

    Essential business services enhance remote working

    Essential business services from SAP are now available for all users to help enhance off-site working environments and remote collaboration.

    Shane Paladin
    President, SAP Services
    SAP

    Adapting to unprecedented times

    In an interview, Shane Paladin discusses essential business services from SAP and his team's efforts in adapting to the new business landscape.

    Maggie Buggie
    Chief Business Officer
    SAP Services

    Leading customer experience with creative thinking and attentive care

    In this blog, learn from an example as to why connecting customer feedback into business operations significantly reduces response times from weeks to days and dramatically improves customer experience.?

    Augusta Spinelli
    Head of Global Services and Support, EMEA South
    SAP

    Overwhelming consumer shift to e-commerce reveals new opportunities

    Find out how to begin or accelerate your journey as a modern retailer with online capabilities with the quick start commerce B2C service, and easily integrate your online store with your enterprise resource planning (ERP) system.

    Michiel Verhoeven
    Chief Business Officer, Customer Success Services
    SAP

    How to govern procurement and spend for an off-site workforce

    Learn how our accelerated implementation service delivers cloud-based sourcing and procurement solutions?– 100% through our off-site delivery framework and without the need for an onsite project team?– in as little of 10 weeks.

    Peter Harkin
    Senior Vice President, Premium Engagements
    SAP

    Fast, flexible, and transparent: R&D upgrades for a world of demand uncertainty

    Learn how our off-site services for product lifecycle management can help R&D leaders streamline and coordinate faster product introduction, increase innovation flexibility, and increase transparency over operations and cost management.

    Herve Sortais
    SVP and Head of Services EMEA North
    SAP

    How to lift the fog of uncertainty

    Learn?how many SAP customers are breaking through the fog of uncertainty with visibility and control?– thanks to the?financial planning and analysis service from SAP.?

    Questions? Get in touch!

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